Contact Us

Last updated: 8 September 2026

We would rather hear from you than have you stuck. Whatever the question — your account, a payment, your data, or something that looks broken — one of the addresses below reaches a person.

Operator

RL Apex LLP a Limited Liability Partnership (LLP) Flat No. 'A' - 802, Sr No. 292/6/1/2/3/5/7, Pride Valencia, Dhankude Wasti, Pune, Maharashtra, 411045 GSTIN: 27ABLFR1225L1ZY

How to reach us

For	Contact	We aim to reply
General support, account help, bugs	systems@rlapex.com	1–2 working days
Billing, invoices, refunds	systems@rlapex.com	1–2 working days
Privacy, data access or deletion requests	pc@rlapex.in	within the period required by law
Complaints and grievances	Priti More — pc@rlapex.in	acknowledged within 48 hours
Phone	+91 8308302222	Mon–Fri, 10:00–18:00 IST

Writing from the email address or mobile number on your account helps us verify it's you and answer faster.

Grievance Officer

In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023:

Priti More RL Apex LLP Flat No. 'A' - 802, Sr No. 292/6/1/2/3/5/7, Pride Valencia, Dhankude Wasti, Pune, Maharashtra, 411045 Email: pc@rlapex.in

We acknowledge grievances within 48 hours and resolve them within the period required by applicable law. If you are not satisfied with how we handled a personal-data complaint, you may escalate it to the Data Protection Board of India.

Before you write

A few things are faster to check yourself:

Billing, invoices and cancellation — Profile → Billing has your invoices and the cancel option.
What we do with your data — the Privacy Policy.
Refund eligibility — the Refund & Cancellation Policy.
Common questions — the FAQ.

Reporting content

To report a post or comment in the community, use the report option on the item itself — that routes it to the moderation queue with the context attached. For anything urgent or legal, email pc@rlapex.in.